How to increase your Pool size After you have expanded your storage license (check how to do it here: [JDSS] Expanding license capacity) you may want to expand your Pool size to make use of the new licensed space. You can do it in a few different ways: 1. Add a new vdev to your Pool: The...

Information: • product name: Open-E JovianDSS Best Practices & Procedure for Cluster Software Update To successfully complete the update process, the following steps are recommended: 1. Save settings on both cluster nodes System Settings -> Settings management -> Save...

Information: • product name: Open-E JovianDSS Best Practices & Procedure for Single-node Software Update To successfully complete the update process, the following steps are recommended: 1. Save settings System Settings -> Settings management -> Save current settings 2....

How to enable FTP access FTP access to Open-E JovianDSS storage can be enabled by uploading and installing a special Small Update (SU) No. 90847. Our FTP server does not provide SSL encryption for your FTP connection and gives anonymous access to all created datasets on all zpools to anyone who...

Small update (SU) installation To monitor file changes made by the users on an SMB share it is necessary to install two separate Small Updates (SUs) on your Open-E JovianDSS. They are available for download under the links below: 90851-JDSS-smb1off_up29r3 - SMB ver. 1 has major...

After you have received your Storage Extension Key go to the "About" tab in your Open-E JovianDSS GUI: Click "Add more storage keys" and input your Storage Key: Accept your choice by clicking "Add" and "Apply". There is no reboot required after this operation. To see how to...

Additional information: product name: JovianDSS product version: all build: all Problem: In some instances, a remote support session will be required to resolve your issue. It is a service which connects your Open-E storage to our Support Center and allows our experts to fix the issue...

System usage graphs are not visible in Open-E JovianDSS up29r3 The statistics graphs (available under Diagnostics > System usage) are reported to be empty after a fresh install or update to up29r3. We have not observed it in any other version. You can install this...

What is a self-encrypting drive (SED)? A Self-Encrypting Drive (SED) is a hard disk drive (HDD) or a solid-state drive (SSD) designed to automatically encrypt and decrypt drive data without the need for user input or disk encryption software. SED support is a new feature in Open-E JovianDSS...

Introduction This article describes step-by-step multi-tenancy configuration within JovianDSS. This configuration can be perfomed for Single Node as well as Standard High Availability Cluster and Metro Cluster. Multi-Tenancy is an architecture which allows single instance of a software...

Checkmk is the primary tool for monitoring within DSS V7. It's possible to monitor LMsensors for checkmk from the level of DSS V7 console. Press CTRL+ALT+T: Select Add-ons and subsequently go for Nagios lmsensors: Prerequisite: Small update with lmsensors support for check_mk api...

Description: When using Samsung PM 863a and PM883, data corruption can occur during background operations due to UECC flag cleared by mistake from the current firmware. This may occur during background NAND operations. Environment: The SSD FRUs listed below are affected: PM863 - 00LF230,...

Additional information: product name: JovianDSS / DSS V7 product version: all build: all ​​​​​​ Description: The Samba AD DC includes checks when adding service principals names (SPNs) to an account to ensure that SPNs do not alias with those already in the database. Some...

Additional information: product name: JovianDSS / DSS V7 product version: all build: all ​​​​​​ Description: The Samba vfs_fruit module uses extended file attributes (EA, xattr) to provide "...enhanced compatibility with Apple SMB clients and interoperability with a Netatalk...

Additional information: product name: JovianDSS / DSS V7 product version: all build: all ​​​​​​ Description: All versions of Samba prior to 4.15.5 are vulnerable to a malicious client using a server symlink to determine if a file or directory exists in an area of the server...

Additional information: product name: JovianDSS product version: all build: all Subject: NVMe disks blink support in JovianDSS. Contents: When using NVMe disks combined with JBODs there might be issues with LED blinking functionality. This does not affect the overall productivity of...

Additional information: product name: JovianDSS / DSS V7 product version: all build: all ​​​​​​ Open-E Log4j (Log4Shell Exploit) Statement (17 Dec, 2021) In order to ensure the highest levels of security for our users, both Open-E JovianDSS and Open-E DSS V7 have been...

Additional information: product name: JovianDSS / DSS V7 product version: all build: all Subject: Hyper-V tuning recommendations for JovianDSS & DSS V7. Contents: ISCSI proper values script for Hyper-V. NOTE: Please proceed with the actions during a maintenance window as there...

Additional informations product name: JovianDSS / DSS V7 product version: all build: all Problem Cannot access SMB share using guest account from Windows 10 Symptoms Starting in Windows 10, version 1709 and Windows Server 2019, SMB2 and SMB3 clients no longer allow the following actions...

Additional information: product name: JovianDSS / DSS V7 product version: all versions build: all versions Subject: What is a PCI ID and how can you obtain it? Contents: It is the Vendor ID and Device ID registers to identify the device, and are commonly called the PCI ID. There are...

Additional information: product name: DSS V7 product version: all versions build: all versions Subject: How to create shares in DSS V7. Contents: Please follow the steps listed below: Go to “CONFIGURATION” -> “NAS Resources” and select “Shares” in the menu on the...

Additional information: product name: DSS V7 product version: all versions build: all Problem: Receiving following error message: "ERROR: No system volume found! System services can't work without system volume!" Symptoms: This can be caused by a few different issues. Adding new...

Additional information: product name: JovianDSS / DSS V7 product version: all build: all Problem: "I have a low NFS performance in VMware environment." Customer reports that NFS performance results for NFS 16K writes are ~11 MB/sec. Symptoms: Tests conducted with DSS and IOMeter:...

Additional information: product name: DSS V7 product version: all versions build: all builds Subject: How to setup email notification using Megaraid Storage Manager Contents: Install and start Megaraid Storage Manager (download it from Broadcom website *), enter your server IP and...

Additional information: product name: DSS V7 product version: all build: all Subject: Information on Configuring for Optimal RAID Performance Contents: Write Policy The Write Policy can have a very big impact on write performance. There are two modes available: 1. Write Back 2....