Open-E Knowledgebase

[DSSV7][JDSS] Unable to connect to HW RAID using Megaraid Storage Manager [MSM] software

Article ID: 2861
Last updated: 08 Aug, 2023

Please make sure that you are using a version of MSM software which is tested to work with our products and is listed below.

Login details for accessing MSM or Avago Management is:

Username: raid

Password: raid

For DSS V7 ver. up57:

v14.11.01.00:

MSMv14.11.01.00

v16.02.00.04:

MSMv16.02.00.04

For DSS V7 ver. up60, up65 and up66:

v16.11.00.03:

MSMv16.11.00.03

For DSS V7 ver. up70 and newer (most recent: up71):

v17.05.02.01:

MSM, v.17.05.02.01

--------------------------------------------------------------------------------------

Previous versions of Open-E JovianDSS (pre up23):

v16.05.04.00:

MSMv16.05.04.00


For Open-E JovianDSS up23:

v17.05.00.02:

MSM v17.05.00.02

For Open-E JovianDSS up92r2 and newer (most recent: up29r4):

v17.05.02.01:

MSM, v.17.05.02.01

This article was:   Helpful | Not helpful Report an issue


Article ID: 2861
Last updated: 08 Aug, 2023
Revision: 7
Views: 1978
Posted: 11 May, 2017 by Kowalski .
Updated: 08 Aug, 2023 by Litwinowicz R.
print  Print email  Subscribe email  Email to friend share  Share pool  Add to pool
Also listed in
folder Troubleshooting -> Hardware -> Hardware RAID problems

External links
https://kb.open-e.com/client/images/icons/article_out.svg ftp://software:UuPpDdAaTtEe@ftp.open-e.com/Downloads/14-11-01-00_Windows_MSM.zip

Prev     Next
RAID       Adaptec/Microsemi Storage Manager (ASM) access in DSS V7 up60

The Knowledge base is managed by Open-E data storage software company.