Open-E Knowledgebase
Hardware RAID problems
[DSSV7][JDSS] Unable to connect to HW RAID using Megaraid Storage Manager [MSM] software
Please make sure that you are using a version of MSM software which is tested to work with our products and is listed below. Login details for accessing MSM or Avago Management is: Username: raid Password: raid For DSS V7 ver. up57: v14.11.01.00: MSMv14.11.01.00 v16.02.00.04: ...
rating 08 Aug, 2023 Views: 1978
Adaptec/Microsemi Storage Manager (ASM) access in DSS V7 up60
1 - Adaptec/Microsemi controllers maxView Storage Manager v2.03.22476 is required. 2 - Change the default password for the Adaptec Storage Manager to gain read/write access. To do this, Login to the DSS V7 webGUI, and navigate to SETUP -> H/W Raid -> Adaptec administration. If you do not do...
rating 18 Jan, 2018 Views: 5773
No Failover during LSI RAID controller reset
PROBLEM: No failover when LSI/Avago RAID controller resets Controller ID:  0  Controller encountered a fatal error and was reset EXPLENATION: Failover in DSS V7 reacts (moves resources to the remote node) on I/O errors only. Not on RAID controller errors. ...
rating 10 Aug, 2016 Views: 1704
Problem accessing the RAID controller via LSI MSM
Problem: Accessing the RAID controller via LSI MSM not working after update/installation of DSS V7 up16 Solution: With up16 we have updated the MSM version to 14.11. By default Open-E DSS V7 install the MSM server with a RSA key of 2048. If you have problems with...
rating 14 Sep, 2015 Views: 2198
Installing the LSI MegaRAID Storage Manager with "Client" or "Full" option.
Symptom: When installing with the Client option you are not able to set Alarms edit and settings. Problem: Issue is with the LSI MegaRAID Storage Manager Solution: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ...
rating 16 Jul, 2015 Views: 2316
VMware: Problems with DirectPath RAID Controller ( passthrough )
When configuring the VM to use the passthrough RAID controller, you may see errors as follows: example MegaRAID 9266 controller === Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ...
rating 30 Sep, 2014 Views: 3193
System performance, and RAID BIOS settings.
The most probable reason for very bad system performance is the RAID controller's cache being disabled! In most cases there is no need for any investigation. The first thing to check is if the RAID Cache is ON, and enable it if it is not. Some RAID controllers without a BATTERY...
rating 26 Apr, 2013 Views: 7271
Configuring LSI RAID Controller alerts sent to DSS V7
Configuring LSI RAID Controller alerts sent to DSS V7 Alerts sent to DSS V7 from the LSI MegaRAID Controller can be enabled, or disabled in the following categories: Information, Critical, and Fatal. To do this, you may disable them, by category, or individually, from the 'System Log' on the...
rating 28 Mar, 2013 Views: 7591
The DSS gets frozen or load very long when is running from LUN on Areca 1882 RAID controller.
 Problem: The DSS gets frozen or load very long when is running from LUN on Areca 1882 RAID controller. Reason: The problem is related to bootcode in Areca frmware Solution: 1) Download the firmware from the Areca FTP server and unpack it: ...
rating 23 Nov, 2011 Views: 2476
How to add second Areca RAID array to existing DSS V6 configuration and establish the connection to iSCSI target from Windows 2008 Server R2
Log on to DSS WebGUI Go to SETUP → H/W RAID Choose your Areca controller and press Areca button Areca Management should open in a new window Go to Create RAID Set Choose available disks to create...
rating 13 Oct, 2011 Views: 2919

← Prev Next
1 2 3

The Knowledge base is managed by Open-E data storage software company.