Hardware failure can be a show stopper for any shop without proper backups, and hardware reserves. It can be very costly to send hard drives for data recovery. Even with a proper backup plan in place, failures can happen. To mitigate some of the headache, and expense in drive recovery, and...

Problem: I added couple drives to the RAID currently i'm using and finish the initiliazation. I can see the added storage in the Unit Manager menue of the Open-E GUI, but not in the Volume Manager, where I create/expand the LV's. Solution: IAfter expanding the RAID array you have to grow...

Problem: I upgrade my Open-E to the Atlanta release (3511) and after that I can't access the 3DM for accessing the 3Ware RAID controller. Symptom: The Normal 0 false false false EN-US X-NONE X-NONE ...

Problem: I upgrade my Open-E to the Atlanta release (3511) and after that I can't access the 3DM for accessing the 3Ware RAID controller. Symptom: The Normal 0 false false false EN-US X-NONE X-NONE ...

Symptom: I am trying to log in to my 3ware controller and I receive the following message: "You have been logged out due to inactivity or Cookies are disabled." Problem: The System time is not set correctly or the Time Zone is set incorrectly Solution: SETUP ->...

Symptom: Is it possible to use a hardware RAID controller with DSS Lite Problem: If your total drive capacity is over 1TB DSS lite will not work Solution: I  tested with an Areca RAID controller (ARC-1110) I created an RAID set then activated the RAID set...

My problem is that my RAID unit (under configuration -> volume manager) It only shows 16.7 TB. I have purchased an upgrade to 32TB max to get the extra 2TB above the 16TB from the default license. When I insert a Debian, Fedora or any other Linux cd, the installation just shows 18TB /...

The following steps are required to expand your RAID array 1.               Physically add the new disk drive(s) to the server 2.       Configure your RAID array on the RAID controller of your server or Open-E GUI...

Symptom: I received some I/O errors and now cannot access the GUI Problem: If the GUI is not accessible to download the system log files and you suspect the issue could be the RAID controller Solution: Enter in your web browser https://ipaddress:888 this will bring...

Symptom: I started formatting the first volume group at about 3:30 Saturday It's been formatting ever since. The entire RAID array is just under a terabyte.  How long should it take to format this amount?   Problem: Formatting the RAID Array has been running for about 2...