Open-E Knowledgebase
How can I update my module to the latest version?
You can obtain the latest version image file from our website, or from our FTP server. Go to our website: Click on Service and Support. Click on Software Updates (in the left column) You’ll need to register on the website or login. Once you are registered as a user,...
rating 31 Jan, 2013 Views: 4875
How can I obtain and apply a small update to my Open-E software?
You can obtain small updates right here in the Knowledge base. Go to the Knowledge base home page. Click on Downloads in the top menu bar. Click on the Small updates link. Find the .upd file that applies to the issue you’re experiencing. You can also obtain small updates from our support after...
rating 25 Jan, 2018 Views: 6057
Will my Logical Volumes still be usable when I convert my NAS IDE DOM to iSCSI?
No.  After conversion the NAS LVs will continue to use space in your unit(s).  However, you won't be able to see them in the GUI, or in the Console, if you attempt to delete them. Here the steps you need to take: Back up the data on your NAS volumes first, if there is data you want to...
rating 01 Oct, 2008 Views: 3542
Antivirus:Alert: Found viruses
Symptom: The Clamev Virus scanner sends the following message: "Antivirus:Alert: Found viruses! For more details check out the logs" Problem: Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ...
rating 09 Feb, 2009 Views: 2836
How-to activate my DSS V6/V7 or JovianDSS product?
Problem: After the installation of DSS V6/V7 or JovianDSS, it requires activation. How can I perform it? Solution: In order to use the DSS V6/V7 or JovianDSS product for more than 30 days you will need to activate. There are two methods to perform this: Online NOTE: Using...
rating 12 Apr, 2019 Views: 12465
How to upgrade to DSS V6?
Problem: I want to update my software to the DSS V6 but I'm not sure how to do it. Solution: Please check the attached document. It explains the process with step-by-step instruction.
rating 20 Aug, 2009 Views: 3822
Can I replicate my DSS V5 to V6 and what is recommended
Problem: I have a DSS V5 machine, and was wondering if I can replicate it to V6 and what is recommended? Solution: When setting up your new server just make sure that the volumes are the same size and one server must be setup as Destination (the new server - but do not use for...
rating 25 Aug, 2009 Views: 3314
Upgrading from NAS-R3, iSCSI-R3 or DSS to DSS V5
In order to upgrade from NAS-R3, iSCSI-R3 or DSS to DSS V5, you will need a new product key. Unfortunately it's not possible to apply the new product key via the webpage. That's why a prod.key file need to be prepared. When you receive your new Product Key, it usually looks like that:...
rating 31 Jan, 2013 Views: 3469
XSR To DSS V6 Conversion
XSR TO DSS V6 CONVERSION: 1. download the DSS V5 trial version and burn it onto a CD. You can find OLD_NAS-R3_iSCSI-R3_DSS_v5_XSR_Demo_CD on our FTP server or User Portal. 2. boot this CD on your storage server, 3. in the text console, press CTRL+ALT+X and select "LVM vg convert (XSR and...
rating 31 Jan, 2013 Views: 2466
DSS V7 System software update function
This function allows you to update the system software. Two types of updates are  available: full product version update small update The function allows you to:  have several product version delete updates (full and small) default setting of product version...
rating 26 Mar, 2013 Views: 1588

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