Article ID: 62
Last updated: 31 Jan, 2013
You can obtain the latest version image file from our website, or from our FTP server. Go to our website: http://www.open-e.com
Click on Service and Support.
Click on Software Updates (in the left column)
You’ll need to register on the website or login.
Once you are registered as a user, you need to register your product with the serial number in the field provided.
After registering the module you can click on the update link and save the .iso image to your hard disk.
Go to the folder corresponding to the product you have, i.e., DSS, NAS R3, or iSCSI R3.
In the product folder, click on the link for the latest version of the product. Download the .iso image to your hard disk. Burn the image to a CD using image burning software. Be sure the program burns the bootable iso image to the CD.
You should save your GUI configuration before you do the update.
MAINTENANCE -> miscellaneous -> Function: Save settings
Insert CD into CD-ROM drive
Set Bios to boot from CD
Boot System
When this menu appears select 1
1 Update with current settings kept (default)
2 Update with factory defaults settings
Update will take about 10 minutes
When you see this message
“Update performed correctly, please remove ISO-CD from your CD-ROM and
reboot the system”
Remove the CD
Reboot system
Change BIOS to boot from USB drive.
System will boot into Open-e software
Upgrade is now complete.
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