Article ID: 146
Last updated: 24 Feb, 2009
Symptom: I received some I/O errors and now cannot access the GUI Problem: If the GUI is not accessible to download the system log files and you suspect the issue could be the RAID controller Solution: Enter in your web browser https://ipaddress:888 this will bring up the 3ware RAID controller GUI While in the 3ware GUI I was able to see that I have a bad disk drive and the status of the array is inoperable Please contace 3ware about the RAID status as being inoperable Additional information: Open-E software impacted: Example ticket number:
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