Open-E Knowledgebase

Unable to connect to HW RAID using Megaraid Storage Manager [MSM] software

Article ID: 2861
Last updated: 23 Mar, 2021

Please make sure that you are using version 14 or 16 of MSM software which is tested to work with DSS.

Login details for accessing MSM or Avago Management is:

Username: raid

Password: raid

For up57:





For up60:



For JovianDSS up23:

MSM v17.05.00.02

Previous versions of JovianDSS (pre up23):


This article was:   Helpful | Not helpful Report an issue

Article ID: 2861
Last updated: 23 Mar, 2021
Revision: 2
Views: 1978
Posted: 11 May, 2017 by Kowalski .
Updated: 23 Mar, 2021 by Stolarczyk M.
print  Print email  Subscribe email  Email to friend share  Share pool  Add to pool
Also listed in
folder Troubleshooting -> Hardware -> Hardware RAID problems

External links

Prev     Next
RAID       Adaptec/Microsemi Storage Manager (ASM) access in DSS V7 up60

The Knowledge base is managed by Open-E data storage software company.