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Open-E / KB Home / Troubleshooting / Hardware / Hardware RAID problems / Unable to get SMART to work with a RAID controller

Unable to get SMART to work with a RAID controller

Article ID: 12
Last updated: 18 Sep, 2008

Problem:   I cannot get S.M.A.R.T. to work with my RAID controller.

Solution:


Our SMART support will only work with SATA drives plugged directly into the motherboard.  It will not work on drives plugged into a RAID controller.  However, please note that some external controller tools (e.g. 3DM) support SMART; in these cases, you can access the information you need from there.

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Article ID: 12
Last updated: 18 Sep, 2008
Revision: 1
Views: 3851
Posted: 03 Jul, 2008 by --
Updated: 18 Sep, 2008 by
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