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[DSS V7] WebGUI access/certificate problems with up12 and older.

Article ID: 2961
Last updated: 08 Apr, 2021

Additional information:

  • product name: DSS V7
  • product version: all
  • build: all

Problem:

DSS V7 WebGUI access/certificate problems. 

Symptoms:

If you are using older versions of DSS V7, up12 for example, please follow this procedure to re-generate certificate and upgrade the node to up65

Solution:

Please follow the steps listed below:

  1. Go to CLI console and press: CTRL+ALT+T > 4. Time configuration
  2. Change the date to December 2017 and "Apply". After that, agree to certificate regeneration.
  3. Restart the System.
  4. Upgrade to the latest version available at https://www.open-e.com/download/open-e-data-storage-software-v7/ via: DSS WebGUI > Maintenance > Software update > Browse > Apply:
  5. Reboot the node. Change date back to the current.

Symptoms:

If you are using older versions of DSS V7 (up12, up16 for example) and you cannot update system to the latest version (for any reasons)

Solution:

Please follow the steps listed below::

  1. Go to CLI console and press: CTRL+ALT+T > 4. Time configuration
  2. Change the date to December 2017 and "Apply". After that, agree to certificate regeneration.
  3. Restart the System.
  4. Install the small update: ftp://software:UuPpDdAaTtEe@ftp.open-e.com/In_Engineering_Phase/70662-DSS-V7_openssl_cert_old_builds/upd_70662-DSS-V7.upd
  5. Reboot the node. Change the date back to the current and reboot for the last time.​​​​​​

If you are using DSS V7 version up60 or up65 and you are experiencing a certificate issue, install the small update from the attachment and reboot system.

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Article ID: 2961
Last updated: 08 Apr, 2021
Revision: 3
Views: 937
Posted: 16 Feb, 2018 by Stolarczyk M.
Updated: 08 Apr, 2021 by Rybak M.
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dss v7 certificate problem
Attached files
item upd_70642-DSS-V7.upd (356 kb) Download

Also listed in
folder DSS V7 -> DSS V7 Troubleshooting

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