The Knowledge base is managed by Open-E data storage software company.
After the installation of DSS V7 or JovianDSS, it requires activation. How can I perform it?
In order to use the DSS V7 or JovianDSS product for more than 30 days you will need to activate it. There are two methods to perform this:
In order to activate the product online access the GUI located in "HELP > About Data Storage Software V7", check the "Online activation" and click "apply". Application will automatically connect to our server and perform the activation process.
In case of any activation failures, please verify if You meet there requirements :
- open following ports in firewall : 25 and/or 10444
NOTE: In this case Internet access for the Open-E DSS V7 is not required.
In order to activate the DSS V7 offline access the GUI located in "HELP > About Data Storage Software V7", check the "Offline activation" and click "download". Hardware stamp file will be downloaded on you computer. Next step is to send this file to firstname.lastname@example.org as an attachement (replay with activation file should come with in 7 days).
Important note! The Hardware Stamp file is not assigned to the PCI extension cards and RAM memory. It is possible to replace them without the need for re-activation.