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[DSS V7] Unable to use a Intel 10Gbe Network Card

Article ID: 3223
Last updated: 26 Aug, 2020

Additional information:

  • product name: DSS V7
  • product version: all / version 
  • build: all / version 

Problem:

The system does recognize the NIC, but its not usable from the GUI.

Symptoms:

Solution:

To solve the issue, You need to change driver parameter value from 0 to 1 :

"allow_unsupported_SFP" = 0

To do that, You need to login directly to the console of the DSS Server.

Then press :

CTRL+ALT+T

choose : MODIFY DRIVER OPTIONS

Choose the ixgbe driver

Find the following parameter :

allow_unsupported_SFP

Change the value to 1

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Article ID: 3223
Last updated: 26 Aug, 2020
Revision: 1
Views: 0
Posted: 26 Aug, 2020 by Andrusiak D.
Updated: 26 Aug, 2020 by Rybak M.
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dss v7 intel to network nic unable use ixgbe
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