[DSS V7] Unable to use a Intel 10Gbe Network Card

Additional information:

Problem:

The system does recognize the NIC, but its not usable from the GUI.

Symptoms:

Solution:

To solve the issue, You need to change driver parameter value from 0 to 1 :

"allow_unsupported_SFP" = 0

To do that, You need to login directly to the console of the DSS Server.

Then press :

CTRL+ALT+T

choose : MODIFY DRIVER OPTIONS

Choose the ixgbe driver

Find the following parameter :

allow_unsupported_SFP

Change the value to 1



Article ID: 3223
Last updated: 26 Aug, 2020
Revision: 1
DSS V7 -> DSS V7 Troubleshooting -> Software -> Network problems -> [DSS V7] Unable to use a Intel 10Gbe Network Card
https://kb.open-e.com/dss-v7-unable-to-use-a-intel-10gbe-network-card_3223.html