Open-E Knowledgebase

Intel 10GB Network card is not configurable

Article ID: 2631
Last updated: 15 May, 2015

 ISSUE :

The network card is visible in the WEB-GUI interface of DSS Server, but it is not usbable. The network card cannot be configured.

Mostly it is related to the INTEL Network cards, using the driver „ixgbe".

Below You see an example, where interafaces eth2 and eth3 are not usable, however the card is visible for the DSS Server.

123

222

SOLUTION :

To solve the issue, You need to change driver parameter value from 0 to 1 :

"allow_unsupported_SFP" = 0

To do that, You need to login directly to the console of the DSS Server.

Then press :

CTRL+ALT+T

choose : MODIFY DRIVER OPTIONS

333

 choose the driver for the missing network card :

432

Find the following parameter :

allow_unsupported_SFP

332

Change to value to 1

335 

Save the changes. A reboot of the DSS Server will be required to apply the change.

This article was:   Helpful | Not helpful Report an issue


Article ID: 2631
Last updated: 15 May, 2015
Revision: 1
Views: 1246
Posted: 23 Apr, 2015 by Berger A.
Updated: 15 May, 2015 by Maxwell T.
print  Print email  Subscribe email  Email to friend share  Share pool  Add to pool
Prev     Next
Infiniband setup with VMware and DSS V7       Jumbo frames: MTU 9000 on DSS V7 with Netgear switches

The Knowledge base is managed by Open-E data storage software company.