In older DSS versions, the problem of losing the ACL configuration after an update can occur. The solution is to save your ACL configuration. To do this, you will need to export UIDs and GIDs and then import them after you do the update.  Here are the instuctions on how to do...

Symptom: Internet Explorer generates a .php file when downloading log files. Problem: This is a known problem with IE browser - generating logs takes some time and probably IE does not respond to file name change. Other browsers like Firefox or Safari work fine. Solution: Change...

Symptom: Problem:    I cannot log in to the GUI using Firefox.  I'm getting a security error. Solution: Additional information: Open-E software impacted: Ticket number: To resolve this, click on “give exception" link,...