Please use the following command to mount an NFS share: mount -t nfs 192.168.0.220: /share_name /local_mount_point  where: 192.168.0.220 is the Open-E Data Storage Software V7 IP address    IMPORTANT NOTE: On some versions of DSS V5 and older the path must be: /share/share_name...

Access to newly created shares is possible via Windows Explorer. All visible shares should be available immediately after entering the IP address of your Open-E Data Storage Software V7 (in this example \\192.168.0.240).   Please keep in mind that sometimes it takes a few...

When Oracle database 11g tries to write to the share a message is returned stating it cannot access the file. - Samba share with user and password defined - Windows Server 2008 R2. - All files are accessible (read, write, delete) with Explorer Solution: The application cannot write to shares...

The best way to calculate the storage license capacity you are going to buy is to  check it with our RAID Calculator tool available from our website  http://www.open-e.com/raid-calculator/

When I go to status -> hardware I see the following message: Adaptec Unknown device 028b Solution: Unknown device means that pci ID label of device is not recognized by system, but driver is working properly.  In order to resolve that problem please update you Adaptec Storage Manager to...

Question: I see there is manual mode and a schedule for snapshots. But for the schedule there is a range of time - how does this work? I check the manual and the on-line help but it is not adding any information. For example I thought a snap shot was a point in time not a range of time. If I...

Problem: Is there a way to regenerate the Open-E DSS server certificate? Solution: Please check the following link: Normal 0 false false false EN-US X-NONE X-NONE ...

Problem: The NIC's didnt get in the right order after I update my system. How can I get them to the original order? Solution: To reset the NICS in order, go into the extended settings on console, C-A-X, and select option 3, restore factory setup settings. When the server reboots it will...

Problem: I cannot access the web gui from a different subnet. I've got DSS running on 192.168.5.x and am trying to access it accross a VPN of 192.168.3.x. I can ping everything on the .5 subnet just fine, except for the DSS box. Solution: The default gateway for the used ethrent was not set...

Symptom: When I click status, hardware, Server statistics and press the apply button. Sometimes I get the charts and sometimes I get a blank screen. Problem: The DOM may be getting full Solution: Click on the "Remove" Button to flush out the old files Additional...