Symptom: I received some I/O errors and now cannot access the GUI
Problem: If the GUI is not accessible to download the system log files and you suspect the issue could be the RAID controller
Solution: Enter in your web browser https://ipaddress:888 this will bring up the 3ware RAID controller GUI
While in the 3ware GUI I was able to see that I have a bad disk drive and the status of the array is inoperable
Please contace 3ware about the RAID status as being inoperable
Additional information:
Open-E software impacted:
Example ticket number:
