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folder Troubleshooting (33)
Articles related to troubleshooting specific problems.
folder Information
Includes general information on Open-E software and related topics.


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document How do I mount NFS shares under the Linux console?
1.  Go to the GUI:   CONFIGURATION -> NAS settings -> NFS settings and enable the "Use NFS" option, which  allows...
rating 06 Nov, 2009 Views: 243402
document Information on Configuring for Optimal RAID Performance
Write Policy The Write Policy can have a very big impact on write performance. There are two modes available: 1. Write Back 2. Write...
rating 21 Sep, 2016 Views: 53622
document How to Configure Dell Server (2850) BIOS to boot from USB?
Enter System Setup during server startup In the Integrated Devices menu, select “USB Controller” and set to “On with BIOS...
rating 12 Feb, 2009 Views: 25472
document File IO Or Block IO???
Problem: I am not sure what are the differences between File IO and Block IO Solution: iSCSI Target is delivering a block device for the iSCSI...
rating 17 Sep, 2009 Views: 24119
document How do I connect to the console remotely?
For Windows clients: Enable the Remote access functi on in the GUI: SETUP -> Administrator -> Remote console access...
rating 01 Apr, 2011 Views: 21729
Recent articles
 
document DSS V7 WebGUI access/certificate problems.
If you are using older versions of DSS V7, up12 for example, please follow this procedure to re-generate certificate and upgrade the node to...
rating 27 Feb, 2018 Views: 569
document DSS V7 up60 does not boot after Areca firmware update.
PROBLEM: After upgrading an existing Areca 1880IX to the latest FW of 1.52 the system does not boot. The card itself is fine in POST, it is showing...
Not rated 16 Feb, 2018 Views: 278
document Is it possible to extend NAS LV with shares in Active-Active HA NFS cluster in production envionment without any downtime?
Unfortunately, this will cause NFS session/connection reset, as explained in the following NAS LV expanding procedure: Resizing NAS...
Not rated 16 Feb, 2018 Views: 225
document How can I obtain and apply a small update to my Open-E software?
You can obtain small updates right here in the Knowledge base. Go to the Knowledge base home page. Click on Downloads in the top menu...
rating 25 Jan, 2018 Views: 5880
document "Meltdown" and "Spectre" vulnerabilities in Open-E systems
Open-E Data Storage Software is a closed environment, none of the DSS family products is vulnerable to attacks using Meltdown and Spectre...
Not rated 18 Jan, 2018 Views: 429
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