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folder Troubleshooting (32)
Articles related to troubleshooting specific problems.
folder Information
Includes general information on Open-E software and related topics.

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document How do I mount NFS shares under the Linux console?
1.  Go to the GUI:   CONFIGURATION -> NAS settings -> NFS settings and enable the "Use NFS" option, which  allows...
rating 06 Nov, 2009 Views: 144071
document File IO Or Block IO???
Problem: I am not sure what are the differences between File IO and Block IO Solution: iSCSI Target is delivering a block device for the iSCSI...
rating 17 Sep, 2009 Views: 16500
document How to configure MPIO with Microsoft Initiator?
Please refer to the attached how-to.
rating 26 Aug, 2008 Views: 15924
document How to connect multiple initiators to a target?
In order to connect to the same target with multiple initiators at the same time, a cluster filesystem has to be used. Otherwise, the data may...
rating 15 Mar, 2013 Views: 15284
document Unknown error 42
Problem: I have updated my system to latest release (3511) and since then I got "Unknown error 42" when running volume replication. ...
Not rated 11 Jun, 2009 Views: 13006
Recent articles
document While booting DSS hangs at 59 Percent
Solution: 1. Boot with rescue mode You need to press "Tab" button at the screen where you choose 32/64 bit mode or RUN SOFTWARE INSTALLER : a)...
rating 18 May, 2015 Views: 1770
document How to enable FTP access? How to order ACL permission ?
What are the steps to enable FTP ? Under the CONFIGURATION -> NAS SETTINGS -> USE FTP,  You need to enable in general the FTP...
Not rated 15 May, 2015 Views: 29
document How can I control the reboot order of clustered DSS Systems ?
 HOW CAN I CONTROL THE REBOOT ORDER OF CLUSTERED DSS SYSTEMS ? What if there is a resume from power failure where we cannot control the...
Not rated 15 May, 2015 Views: 31
document Intel 10GB Network card is not configurable
 ISSUE : The network card is visible in the WEB-GUI interface of DSS Server, but it is not usbable. The network card cannot be...
Not rated 15 May, 2015 Views: 32
document Can I use additional apps, extensions or tools on the DSS V6/V7 ?
 Can I use additional apps, extensions or tools on the DSS V6/V7 ? DSS is a closed operating system, which means that by default it is not...
Not rated 15 May, 2015 Views: 28
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