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folder Troubleshooting (32)
Articles related to troubleshooting specific problems.
folder Information
Includes general information on Open-E software and related topics.


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document How do I mount NFS shares under the Linux console?
1.  Go to the GUI:   CONFIGURATION -> NAS settings -> NFS settings and enable the "Use NFS" option, which  allows...
rating 06 Nov, 2009 Views: 132562
document File IO Or Block IO???
Problem: I am not sure what are the differences between File IO and Block IO Solution: iSCSI Target is delivering a block device for the iSCSI...
rating 17 Sep, 2009 Views: 15446
document How to configure MPIO with Microsoft Initiator?
Please refer to the attached how-to.
rating 25 Aug, 2008 Views: 15221
document How to connect multiple initiators to a target?
In order to connect to the same target with multiple initiators at the same time, a cluster filesystem has to be used. Otherwise, the data may...
rating 15 Mar, 2013 Views: 14550
document Unknown error 42
Problem: I have updated my system to latest release (3511) and since then I got "Unknown error 42" when running volume replication. ...
Not rated 11 Jun, 2009 Views: 12529
Recent articles
 
document After updating Firefox to latest version (V34 or higher), access the the DSS webGUI is blocked.
If the DSS webGUI settings :  Setup-> Administrator settings->HTTPS security protocol is set to “Automatic” (SSL v3 + TLS) there will...
Not rated 10 Dec, 2014 Views: 84
document How to generate LSI RAID Controller logs:
Download the small update from our FTP and install it in the DSS GUI in Maintenance > Software update then reboot the server. After that you can...
rating 26 Nov, 2014 Views: 1050
document iSCSI connection errors with Xen and other virtualization environments.
In some instances, using non-standard iSCSI IQN naming can cause connecton problems. For example you may see an error similar to: (From Xen):...
Not rated 13 Nov, 2014 Views: 109
document Software RAID rebuild, data integrity check and MDADM checkarray functions.
Every 4 weeks the software raid will be checked for its integrity using the mdadm_checkarray function. This is a read only process unless bad data...
Not rated 28 Oct, 2014 Views: 176
document While booting DSS hangs at 59 Percent
Solution: 1. Boot with rescue mode You need to press "Tab" button at the screen where you choose 32/64 bit mode or RUN SOFTWARE INSTALLER : a)...
rating 13 Oct, 2014 Views: 1192
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