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folder Troubleshooting (32)
Articles related to troubleshooting specific problems.
folder Information
Includes general information on Open-E software and related topics.

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document How do I mount NFS shares under the Linux console?
1.  Go to the GUI:   CONFIGURATION -> NAS settings -> NFS settings and enable the "Use NFS" option, which  allows...
rating 06 Nov, 2009 Views: 175655
document Information on Configuring for Optimal RAID Performance
Write Policy The Write Policy can have a very big impact on write performance. There are two modes available: 1. Write Back 2. Write...
rating 12 Jul, 2011 Views: 25476
document File IO Or Block IO???
Problem: I am not sure what are the differences between File IO and Block IO Solution: iSCSI Target is delivering a block device for the iSCSI...
rating 17 Sep, 2009 Views: 19868
document How to configure MPIO with Microsoft Initiator?
Please refer to the attached how-to.
rating 26 Aug, 2008 Views: 17770
document How to connect multiple initiators to a target?
In order to connect to the same target with multiple initiators at the same time, a cluster filesystem has to be used. Otherwise, the data may...
rating 15 Mar, 2013 Views: 17402
Recent articles
document No Failover during LSI RAID controller reset
PROBLEM: No failover when LSI/Avago RAID controller resets Controller ID:  0  Controller encountered a fatal error and was...
Not rated 10 Aug, 2016 Views: 130
document maxView Storage Manager - problem with connection on Firefox
Please note, when using the maxView Storage Manager, issues with a failed secure connection can appear on the newest web browsers. To log in using...
Not rated 10 Aug, 2016 Views: 73
document How to fix the issue with non-detected Intel X540-0 AT2 10 Gigabit Ethernet Controller
NOTE: This solution is for DSS V7 system This issue was observed on some Supermicro motherboards: NIC is not visible in DSS for configuration, but...
Not rated 10 Aug, 2016 Views: 67
document ACL for users secondary group not working while using NFS share in JovianDSS
Problem: If user is in multiple groups, acl/permissions set for the secondary group will not work. NOTE: This is solution is for JovianDSS...
Not rated 10 Aug, 2016 Views: 61
document How to generate LSI RAID Controller logs:
Download the small update from our FTP and install it in the DSS GUI in Maintenance > Software update then reboot the server. After that you can...
rating 15 Jun, 2016 Views: 2977
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