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Articles related to troubleshooting specific problems.
Includes general information on Open-E software and related topics.
How do I mount NFS shares under the Linux console?
1. Go to the GUI: CONFIGURATION -> NAS settings -> NFS settings and enable the "Use NFS" option, which allows...
06 Nov, 2009
Information on Configuring for Optimal RAID Performance
Write Policy The Write Policy can have a very big impact on write performance. There are two modes available: 1. Write Back 2. Write...
21 Sep, 2016
How to Configure Dell Server (2850) BIOS to boot from USB?
Enter System Setup during server startup In the Integrated Devices menu, select “USB Controller” and set to “On with BIOS...
12 Feb, 2009
File IO Or Block IO???
Problem: I am not sure what are the differences between File IO and Block IO Solution: iSCSI Target is delivering a block device for the iSCSI...
17 Sep, 2009
How do I connect to the console remotely?
For Windows clients: Enable the Remote access functi on in the GUI: SETUP -> Administrator -> Remote console access...
01 Apr, 2011
Adaptec/Microsemi Storage Manager (ASM) access in DSS V7 up60
1 - Adaptec/Microsemi controllers maxView Storage Manager v2.03.22476 is required. 2 - Change the default password for the Adaptec Storage Manager...
07 Nov, 2017
Unable to connect to HW RAID using Megaraid Storage Manager [MSM] software
Please make sure that you are using version 14 or 16 of MSM software which is tested to work with DSS. Login details for accessing MSM or...
12 Sep, 2017
JovianDSS Logs This function allows you to download or remove the logs gathered during server operation. In the logs, you can find all...
07 Sep, 2017
Slow SMB performance with MacOS X clients while AFP performance is good
PROBLEM: Slow SMB performance with MacOS X clients while AFP performance is good EXAMPLE: With MacOS X clients (OS version...
07 Sep, 2017
DSS and JovianDSS "Samba WannaCry" vulnerability [CVE-2017-7494]
Open-E has fixed vulnerability CVE-2017-7494 in the following versions: - DSSv7 up60 (released 9th June 2017) - JovianDSS up20 (to be released...
12 Jun, 2017
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