I upgrade my module from V5/V6 to V6/V7, but it requires activation. How can I perform it?
In order to activate the product online access the GUI located in "HELP > About Data Storage Software V6/V7", check the "Online activation" and click "apply". Application will automatically connect to our server and perform the activation process.
NOTE: In this case Internet access for the Open-E DSS V6/V7 is not required.
In order to activate the DSS V6/V7 offline access the GUI located in "HELP > About Data Storage Software V6/V7", check the "Offline activation" and click "download". Hardware stamp file will be downloaded on you computer. Next step is to send this file to email@example.com as an attachement (replay with activation file should come with in 7 days) or you can upload this on the Open-E webpage for your user portal http://www.open-e.com/account/products-and-updates/ in details of product (Activation section).
Note: You must be already registered for the product in your portal from the webpage. You can perform this from the "Register your product" section by entering the Serial Number and Product Key for your DSS V6/V7 product.
Important note!The Hardware Stamp file is not assigned to the PCI extension cards and RAM memory. It is possible to replace them without the need for re-activation.