Symptom: New tapes labelled under "Backup Devices" -> "Tape Drive". Tape drive responds.
Error generated in Backup Device -> Tapes
Error message: "No tapes. To use this device you must label a tape first".
Problem: The Backup-Database was corrupted or not correctly initialized.
Solution: 1. Disable "Local Backup" under CONFIGURATION -> NAS Settings -> Local backup settings
2. Delete the Logical Volume where the database was stored.
3. Create a new Logical Volume for the backup-database.
4. Re-enable "Local Backup" again in CONFIGURATION -> NAS Settings -> Local backup settings.
Open-E software impacted: DSS, NAS R3, iSCSI R3
Example ticket number: