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Free space/connection problem on storages over 4TB and MAC OSX connected over SMB protocol

Article ID: 7
Last updated: 18 Sep, 2008
Views: 2487
Posted: 26 Jun, 2008
Updated: 18 Sep, 2008


The MAC OSX sees completely wrong free space or zero free space when connected to DSS (32bit kernel) with a big LV using the SMB protocol.

The MAC OSX reports a connection error when connecting to DSS (64bit kernel) with a big LV using the SMB protocol.


The MAC OSX SMB client cannot handle large values returned by DSS and the data size gets out of range and becomes corrupted.


Use the AFP protocol instead of SMB for connecting to the DSS.

Additional information:

This problem also occurred on Windows systems connected to DSS using the 64bit Kernel.   The problem has been resolved from DSS version 5.0 42 Build 3007 and up.

Open-E software impacted:


Ticket number:


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