A User has united their hardware RAID units in Open-E SW RAID. After adding additional disks to both of them and using the PV resize in the console the SW RAID, the unit is still the same size - new space cannot be used.
The SW RAID does not support disk expansion and PV resize does not help because it works on a different layer.
If the disks are already configured, then no changes can be made - you cannot remove a disk from an existing RAID.
The new disks should not be added to an existing RAID. Rather, you should create a new RAID unit and a new SW RAID unit. After configuring it, you can expand the existing volume group or create a new one.
Open-E software impacted:
All XSR and DSS family.