Problem accessing the RAID controller via LSI MSM

Problem: Accessing the RAID controller via LSI MSM not working after update/installation of DSS V7 up16

Solution: With up16 we have updated the MSM version to 14.11. By default Open-E DSS V7 install the MSM server with a RSA key of 2048.

If you have problems with accessing the RAID controller via LSI MSM please check which version you've got installed (there are two RSA key value versions: 1024 and 2048) and install the LSI MSM 2048 version if necessary.



Article ID: 2701
Last updated: 14 Sep, 2015
Revision: 1
Troubleshooting -> Hardware -> Hardware RAID problems -> Problem accessing the RAID controller via LSI MSM
https://kb.open-e.com/problem-accessing-the-raid-controller-via-lsi-msm_2701.html