[JDSS] System usage graphs are not visible in Open-E JovianDSS up29r3

System usage graphs are not visible in Open-E JovianDSS up29r3

The statistics graphs (available under Diagnostics --> System usage) are reported to be empty after a fresh install or update to up29r3. We have not observed it in any other version.

 

You can install this small update to solve this issue:

https://software:UuPpDdAaTtEe@ftp.open-e.com/SMALL_UPDATES/90856-JDSS/upd_90856-JDSS-05d385e.upd

In order to install it, go to System Settings --> Update --> Upload update

A reboot is necessary for the update to take action.

Alternatively, if you cannot reboot the system there is also a workaround:

This workaround requires deleting the logs, so please download them first. They may be needed if you need to check them later.

In GUI use the Delete Archived Logs function: go to Diagnostics --> Logs --> Delete Archived Logs. It will remove old rotated logs in the system and it will also empty the statistics database. Then go to statistics and they will start to be displayed after about two minutes.



Article ID: 3401
Last updated: 13 Jan, 2023
Revision: 1
JovianDSS -> JovianDSS Information -> General info -> GUI tools -> [JDSS] System usage graphs are not visible in Open-E JovianDSS up29r3
https://kb.open-e.com/jdss-system-usage-graphs-are-not-visible-in-open-e-joviandss-up29r3_3401.html