Symptom:
Problem: I have a file in a snapshot that I want to copy back to the NAS share, i.e., I want to overwrite the Windows version of the file with the snapshot version. Question: Should I update the file (block) content or can I update the pointer in the NAS Share address table?
Solution:
Activate the snapshot by clicking on the green play button.
MAINTENANCE -> snapshot -> Function: Snapshot tasks
Mount the snapshot in Windows Network Neighborhood,
i.e., map a network drive to the snapshot share.
Copy the file in question to the local disk.
Disconnect the network drive.
Map a network drive to your destination share.
Copy the file from the local disk to the destination share.
Additional information:
Open-E software impacted:
Example ticket number: