All knowledgebase articles (Troubleshooting hardware issues.) /4/ /dssv7jdss-unable-to-connect-to-hw-raid-using-megaraid-storage-manager-msm-software_2861.html Please make sure that you are using a version of MSM software which is tested to work with our products and is listed below. Login details for accessing MSM or Avago Management is: Username: raid Password: raid For DSS V7 ver. up57: ... Troubleshooting/Hardware/Hardware RAID problems Tue, 08 Aug 2023 11:43:51 +0000 /adaptecmicrosemi-storage-manager-(asm)-access-in-dss-v7-up60_1573.html 1 - Adaptec/Microsemi controllers maxView Storage Manager v2.03.22476 is required. 2 - Change the default password for the Adaptec Storage Manager to gain read/write access. To do this, Login to the DSS V7 webGUI, and navigate to SETUP -> H/W... Troubleshooting/Hardware/Hardware RAID problems Thu, 18 Jan 2018 09:48:29 +0000 /how-to-configure-socomec-(net-vision)-ups-via-ethernet-smart-card-(wwwsocomecch)_2841.html 1. 1. Find out the UPS IP address from the DHCP server. (in this how-to : 192.168.0.156) 2. 2. Go to the UPS WEB GUI http:// 192.168.0.156 address: default user name: admin password:... Troubleshooting/Hardware/Miscellaneous Wed, 08 Mar 2017 18:04:19 +0000 /no-failover-during-lsi-raid-controller-reset_2761.html PROBLEM: No failover when LSI/Avago RAID controller resets Controller ID: 0 Controller encountered a fatal error and was reset EXPLENATION: Failover in DSS V7 reacts (moves resources to the remote node) on... Troubleshooting/Hardware/Hardware RAID problems Wed, 10 Aug 2016 13:22:15 +0000 /how-to-fix-the-issue-with-non-detected-intel-x540-0-at2-10-gigabit-ethernet-controller_2771.html NOTE: This solution is for DSS V7 system This issue was observed on some Supermicro motherboards: NIC is not visible in DSS for configuration, but the driver is loaded and card information can be seen. To fix it, enter BIOS > "Advanced... Troubleshooting/Hardware/Miscellaneous Wed, 10 Aug 2016 13:18:37 +0000 /high-cpu-usage-after-update-to-dss-v7-up53_2741.html Problem: - high cpu usage after update to the DSS V7 up53, - multicore CPU visible as one core CPU in the log file: tests.log Solution: - turning off X2APIC settings in the mainboard BIOS, X2APIC is not supported by DSS kernel ... Troubleshooting/Hardware/Miscellaneous Wed, 18 Nov 2015 17:59:57 +0000 /problem-accessing-the-raid-controller-via-lsi-msm_2701.html Problem: Accessing the RAID controller via LSI MSM not working after update/installation of DSS V7 up16 Solution: With up16 we have updated the MSM version to 14.11. By default Open-E DSS V7 install the MSM server... Troubleshooting/Hardware/Hardware RAID problems Mon, 14 Sep 2015 14:50:17 +0000 /installing-the-lsi-megaraid-storage-manager-with-client-or-full-option_2681.html Symptom: When installing with the Client option you are not able to set Alarms edit and settings. Problem: Issue is with the LSI MegaRAID Storage Manager Solution: Normal 0 false false false EN-US X-NONE X-NONE ... Troubleshooting/Hardware/Hardware RAID problems Thu, 16 Jul 2015 14:23:43 +0000 /after-updating-firefox-to-latest-version-(v34-or-higher)-access-the-the-dss-webgui-is-blocked_2603.html The problem is that the Firefox upgrade v34 and higher is disabling SSL v3. Current DSS V7 versions does not have this problem as default Security protocol is set to “Automatic” (SSL v3 + TLS), but some older DSS versions or updated from... Troubleshooting/Hardware/Miscellaneous Tue, 27 Jan 2015 16:04:17 +0000 /vmware-problems-with-directpath-raid-controller-(-passthrough-)_2573.html When configuring the VM to use the passthrough RAID controller, you may see errors as follows: example MegaRAID 9266 controller === Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ... Troubleshooting/Hardware/Hardware RAID problems Tue, 30 Sep 2014 09:39:46 +0000 /infiniband-setup-with-vmware-and-dss-v7_2563.html We want to thank the PAConnect Team for the hard work on putting this together and contributing this for everyone to use as a guide. Written and developed by: Kenneth Lindsay & Jessy Marker MCSE,MCTS,ACE www.paconnect.com Infiniband for... Troubleshooting/Hardware/Miscellaneous Tue, 24 Jun 2014 21:08:58 +0000 /system-performance-and-raid-bios-settings_1283.html The most probable reason for very bad system performance is the RAID controller's cache being disabled! In most cases there is no need for any investigation. The first thing to check is if the RAID Cache is ON, and enable it if it is... Troubleshooting/Hardware/Hardware RAID problems Fri, 26 Apr 2013 19:39:30 +0000 /is-mellanox-mcx312a-xcbt-10gbe-supported-in-dss-v7_1683.html Yes, but you need to apply the small update. It suits to DSS V7 up00 and up01. In later versions the driver will be included. Troubleshooting/Hardware/Miscellaneous Thu, 28 Mar 2013 11:06:48 +0000 /using-ssd-drives-with-maxcache-in-failover-configuration_1583.html Will a failover event on DSS V6 cause data loss when using SSD drives for data caching? Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ... Troubleshooting/Hardware Thu, 28 Mar 2013 10:10:52 +0000 /configuring-lsi-raid-controller-alerts-sent-to-dss-v7_1693.html Configuring LSI RAID Controller alerts sent to DSS V7 Alerts sent to DSS V7 from the LSI MegaRAID Controller can be enabled, or disabled in the following categories: Information, Critical, and Fatal. To do this, you may disable them, by... Troubleshooting/Hardware/Hardware RAID problems Thu, 28 Mar 2013 10:08:11 +0000