Symptom:
The MAC OSX sees completely wrong free space or zero free space when connected to DSS (32bit kernel) with a big LV using the SMB protocol.
The MAC OSX reports a connection error when connecting to DSS (64bit kernel) with a big LV using the SMB protocol.
Problem:
The MAC OSX SMB client cannot handle large values returned by DSS and the data size gets out of range and becomes corrupted.
Solution:
Use the AFP protocol instead of SMB for connecting to the DSS.
Additional information:
This problem also occurred on Windows systems connected to DSS using the 64bit Kernel. The problem has been resolved from DSS version 5.0 42 Build 3007 and up.
Open-E software impacted:
All
Ticket number:
1002833