[DSSV7][JDSS] Unable to connect to HW RAID using Megaraid Storage Manager [MSM] software

Please make sure that you are using a version of MSM software which is tested to work with our products and is listed below.

Login details for accessing MSM or Avago Management is:

Username: raid

Password: raid

For DSS V7 ver. up57:

v14.11.01.00:

MSMv14.11.01.00

v16.02.00.04:

MSMv16.02.00.04

For DSS V7 ver. up60, up65 and up66:

v16.11.00.03:

MSMv16.11.00.03

For DSS V7 ver. up70 and newer (most recent: up71):

v17.05.02.01:

MSM, v.17.05.02.01

--------------------------------------------------------------------------------------

Previous versions of Open-E JovianDSS (pre up23):

v16.05.04.00:

MSMv16.05.04.00


For Open-E JovianDSS up23:

v17.05.00.02:

MSM v17.05.00.02

For Open-E JovianDSS up92r2 and newer (most recent: up29r4):

v17.05.02.01:

MSM, v.17.05.02.01



Article ID: 2861
Last updated: 08 Aug, 2023
Revision: 7
Information -> General info -> RAID -> [DSSV7][JDSS] Unable to connect to HW RAID using Megaraid Storage Manager [MSM] software
https://kb.open-e.com/dssv7jdss-unable-to-connect-to-hw-raid-using-megaraid-storage-manager-msm-software_2861.html